Website Terms

Who we are

Maximum Spills supplies spill kits, absorbents and spill response equipment to UK workplaces. Maximum Spills is a trading name of The Maximum Industrial Group Limited, registered in England & Wales under company number 17360049. Registered office: Lancaster Park, Newborough Road, Needwood, Burton-on-Trent, Staffordshire, DE13 9PD.

You can reach us at [email protected], Mon–Fri, 8am–5pm.

Prices and VAT

Prices are in pounds sterling and include VAT at the standard rate. We may change prices at any time, but the price shown when you pay is the price you pay. Some products are priced by quote only and cannot be paid for online.

Orders paid online

Paying at checkout is an offer to buy. A contract is formed when we send you an order confirmation or dispatch the goods, whichever happens first. If a line turns out to be mispriced or unavailable, we will contact you before processing the order, and you may cancel it for a full refund.

Card payment is handled by Stripe. We do not receive or store your card details.

Delivery

We deliver to UK mainland addresses only. Delivery is charged at checkout and shown in your basket before you pay: Maximum Spills passes on the carrier's charge for each box, and larger items such as bins, cabinets and spill pallets travel separately at their own rate. Orders too large to go as boxes are delivered on a pallet and priced by quote. Orders are dispatched within 2–3 working days of payment, and we will email you when yours is on its way.

Cancellation and returns

If you are buying as a consumer, you have the right to cancel within 14 days of receiving the goods without giving a reason, and we will refund you within 14 days of getting them back. Goods must be returned unused and in their original packaging, at your cost unless they were faulty or not what you ordered. Email [email protected] to start a return.

If you are buying for a business, returns of unused goods are by agreement, so please contact us first. Faulty or incorrect goods are replaced or refunded whoever you are buying as, and nothing in these terms affects your statutory rights.

Quotes

Sending your basket as an enquiry is a request for a quote. It is not an order and does not commit you, or us, to anything. A contract is formed only when you accept a quotation we have issued and we confirm the order. Price, delivery and payment terms for a quoted order are set out in that quotation and order confirmation.

Product information and specifications

Product descriptions, capacities, dimensions, weights and kit contents are provided in good faith and are subject to confirmation in your quotation. Images are illustrative. Specifications may change as products are improved; your quotation states what will be supplied.

Guidance on this site

Guides, comparisons, checklists and recommendations are general information for UK workplaces. They do not replace a site-specific risk assessment, a COSHH assessment, the safety data sheet for a substance, or advice from the relevant regulator. You remain responsible for deciding what spill response provision your site needs.

Comparisons with other suppliers

Comparison pages are written from our point of view using information available at the time of writing. Other suppliers' prices, stock and specifications change — check current terms with each supplier. Other companies' names and trade marks belong to their owners.

Complaints

If something has gone wrong, email [email protected] and we will do our best to resolve it. Nothing here affects your statutory rights.

Using the site

• Use the site lawfully and do not attempt to disrupt or misuse it.
• Do not copy or reuse site content for commercial purposes without permission.

Limitation of liability

To the fullest extent permitted by law, we are not liable for losses arising from reliance on general information on this site. Nothing in these terms excludes or limits our liability where it cannot be excluded or limited by law, including for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer.

Governing law

These terms are governed by the law of England & Wales, and are subject to the non-exclusive jurisdiction of its courts. These terms do not affect your statutory rights.

Changes

We may update these terms from time to time. The date at the top indicates the latest version.